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Shipping and Returns Policy
At Beauty Riche, we strive to make your shopping experience seamless and stress-free. Please review our shipping and returns policy to understand our processes.
Shipping Policy
- Free Standard Shipping: We offer free standard shipping on all orders over $50 within the continental United States.
- Shipping Fee for Orders Under $50: A flat shipping fee of $9.95 applies to orders under $50.
Important Details:
- Free shipping applies only to standard shipping and excludes expedited or express shipping options.
- Certain products may be excluded from the free shipping offer. These exclusions will be noted on the product page if applicable.
- Orders are processed the same business day.
- Delivery times may vary based on your location and the shipping carrier.
If you have any questions about shipping, please contact us at beautyriche@gmail.com.
Returns Policy
We want you to love your purchase! If you are not satisfied with your order, you may return it within 30 days of receiving your item.
Eligibility for Returns:
- Items must be in their original, unworn, or unused condition.
- Tags and packaging must remain intact.
- A receipt or proof of purchase is required.
How to Initiate a Return:
Contact us at beautyriche@gmail.com to begin the return process.
Once your return is approved, you’ll receive instructions and a return shipping label.
Ship the item to the following address:
Beauty Riche
11700 Preston Rd, Ste 660 #315
Dallas, TX 75230
Please Note: Items sent back without prior approval will not be accepted.
Non-Returnable Items
Certain items are non-returnable, including:
- Perishable goods (e.g., food, flowers, plants)
- Custom or personalized products
- Personal care items (e.g., beauty products)
- Hazardous materials or flammable substances
- Sale items and gift cards
Damaged or Incorrect Items
Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately at beautyriche@gmail.com or +1 (314) 925-0915. We’ll work with you to resolve the issue promptly.
Refunds
- Once we receive and inspect your return, we’ll notify you of your refund status.
- If approved, refunds will be issued to your original payment method within 10 business days.
- Refund processing times may vary depending on your bank or credit card provider.
If you haven’t received your refund after 15 business days, please contact us at beautyriche@gmail.com.
If you have any additional questions or concerns, don’t hesitate to reach out to us. We’re here to help!
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